Why Migrating from Cityworks to Unity Maintain is a Smart Move for Smart Cities
There comes a point in every city’s digital journey when “what got you here won’t get you there.”
Cityworks has served municipalities well, serving as a trusted workhorse for managing assets and processing service requests. However, cities are changing, and the systems that once felt like anchors of reliability can quietly become anchors that hinder innovation.
Enter Unity Maintain, a platform that doesn’t just replace your work management system but reimagines what connected asset operations can be.
Who Should Be Thinking About Migration
Not every organization is ready, and that’s okay. The right candidates share a few common traits:
- Integration fatigue: Teams juggling multiple systems that don’t speak to each other.
- Data inconsistency: Different departments are producing conflicting reports on the same assets.
- Scalability pressure: Growing data volumes and service requests outpacing what legacy systems can comfortably manage.
- Future-readiness mindset: A desire to move beyond reactive maintenance toward predictive, data-driven asset management.
If your teams are spending more time translating data than using it, migration is not just an upgrade — it’s an opportunity.
What to Expect: The Journey from Cityworks to Unity Maintain
Short-term outcomes:
- Consolidated workflows and reduced duplication of effort.
- Streamlined integration between ERP, GIS, and CRM systems.
- Immediate improvements in reporting accuracy and timeliness.
Long-term outcomes:
- A unified operational view that supports smarter planning and budgeting.
- Predictive analytics and automation capabilities built for scaling service delivery.
- An organization better equipped to adapt to digital infrastructure and IoT data streams.
Mini Use Case: A Real-World Example
One municipality we worked with recognized that its asset management system was rich in data but poor in integration.
Finance, operations, and engineering each ran their own playbooks. The result? Duplicate entries, mismatched asset values, and endless reconciliation meetings.
By migrating from Cityworks to Unity Maintain, we created a workflow ecosystem that connected ERP, GIS, and asset systems through Spatial DNA’s integration platform. Within six months, the city reduced manual data entry by 70% and eliminated discrepancies in reporting between the finance and field operations departments.
More importantly, the teams stopped debating data and started discussing solutions.
Closing Insight
Migration isn’t just about technology - it’s about momentum. The cities that thrive are those that view integration not as a project, but as a philosophy. Unity Maintain is simply the next chapter in that story.